PreferMember Benefits

Receive exclusive benefits as a PreferMember when you fly with Copa Airlines and Copa Airlines Colombia. Star Alliance recognizes PreferMember Status, which means you can also enjoy travel benefits when you fly on any Star Alliance airline.

ConnectMiles Tips

Remember to include your ConnectMiles number in your next reservation.

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On Star Alliance

In addition to earning and using miles, PreferMembers experience preferential benefits on more than 25 airlines in over 1,300 destinations. Star Alliance recognizes ConnectMiles’ PreferMember status, so enjoy special benefits when you travel on the largest and most important airline alliance in the world.

All ConnectMiles Gold, Platinum and Presidential Platinum PreferMembers will enjoy Star Alliance Gold benefits, and the Silver PreferMembers will enjoy Star Alliance Silver benefits.

 

ConnectMiles PreferMember Status Star Alliance Status
All ConnectMiles Gold, Platinum and Presidential Platinum PreferMembers will enjoy Star Alliance Gold benefits
Gold
Platinum
Presidential Platinum
All ConnectMiles Gold, Platinum and Presidential Platinum PreferMembers will enjoy Star Alliance Gold benefits Star Alliance Gold
Silver PreferMembers will enjoy Star Alliance Silver benefits. Silver Silver PreferMembers will enjoy Star Alliance Silver benefits. Star Alliance Silver
Star Alliance Gold and Silver Status Benefits

Gold Status

Silver Status

Priority Airport Check-in **
Star Alliance Gold Status allows you to check-in through the Priority check-in counters.

 

 

Extra Baggage Allowance †
We allow an additional 20 kg (44 pounds) where the weight concept applies, or one additional piece of luggage where the piece concept applies.

 

 

Gold Track (Priority Security Clearance)¹
For more information, please go to www.staralliance.com/gold-track

 

 

Airport Lounge Access ††
When you travel with any Star Alliance member airline, you and a guest can relax in over 1,000 airport lounges worldwide, regardless of your class of travel.

 

 

Priority Boarding **
With priority boarding you can enjoy the freedom of boarding at your convenience along with First and Business Class passengers.

 

 

Priority Baggage Handling † 
Your bags get priority treatment and are among the first to be unloaded from the aircraft.

 

 

Priority Reservations Waitlisting *
If there aren't any seats available on your preferred flight, we ensure that you are given higher priority on the waiting list.

 

 

Priority Airport Standby *
Your Star Alliance Gold and Silver Status ensures you are given higher priority when standing by for a flight at the airport.

 

 

* Where available, not all Star Alliance partners provide these benefits. Not permitted for Star Alliance Award tickets.

** Were available.

† Please refer to each member carrier’s baggage allowance policies for further information.

†† Guests must enter with an eligible Star Alliance Gold customer and must depart on a Star Alliance airline, though not necessarily on the same flight. Status level benefits vary among frequent flyer programmes. Guests must enter with eligible Star Alliance Gold members and must depart on a Star Alliance airline, though not necessarily on the same flight as the member. At some destinations, where no member carrier lounge is present, a contract lounge may be available. Star Alliance Gold members may access these facilities when traveling with a Star Alliance member airline that has an agreement with the contract lounge. The same rules and restrictions for member carrier lounge access apply to a contract lounge facility.

¹ Move more smoothly through airport security by utilizing exclusive Gold Track priority lanes - now available at more than 100 airports and steadily rolling out across the Star Alliance network. To see where Gold Track (Priority Security Clearance) is currently available, visit www.staralliance.com/gold-track